Trustly lets you pay a casino straight from your bank account and get winnings back the same way, usually within minutes, without opening a wallet or typing card numbers. It is one of the most widely used casino payment methods in Europe, and it is the company that invented Pay N Play. It is also a payment method that some casinos display without actually offering, which is why knowing how it works matters before you deposit.
This guide covers how Trustly moves your money, real-world withdrawal times, fees, where it works, how it compares with the alternatives, and the checks that tell you whether a "Trustly casino" is the real thing.
Trustly lets you pay a casino straight from your bank account and get winnings back the same way, usually within minutes, without...
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A Trustly casino is an online casino that accepts Trustly for deposits and, in most cases, withdrawals. Trustly is not an e-wallet: you don’t create a Trustly account or hold a balance with it. It connects your online bank to the casino, confirms the payment inside your bank, and passes the money through.
There are two kinds of Trustly casino, and they feel quite different:
| Company | Trustly Group AB, Stockholm, Sweden (corporate ID 556754-8655) |
| Founded | 2008, originally as Glue Finance |
| Regulated by | Swedish Financial Supervisory Authority (Finansinspektionen) under PSD2; UK entity by the FCA |
| Scale (April 2026) | 120 million users, 9,000+ merchants, 12,000 connected banks, 30+ markets |
| Type | Open banking / pay-by-bank |
| Deposits | Instant once confirmed in your bank |
| Withdrawals | Usually minutes after the casino approves |
| Fees for players | Normally none from Trustly or the casino |
| Account needed | No, only online banking |
| Casino onboarding product | Pay N Play, launched 2015 |
When you deposit, Trustly sends you to a secure page where you choose your bank and log in with the method your bank already uses: BankID in Sweden, a banking app or code device elsewhere. You approve the payment inside your bank. Trustly confirms it to the casino instantly, and the funds appear in your casino balance.
The important detail is that your bank login happens with your bank, not with the casino. The casino never sees your credentials, and Trustly doesn’t store card numbers because there are none.
Withdrawals run the same route in reverse. You request a payout, the casino approves it, and Trustly pushes the money back to the bank account you deposited from. Paying out to the same account is a standard anti-money-laundering rule, and it’s one reason Trustly withdrawals rarely need extra paperwork.
Set a deposit limit at this point if the casino hasn’t already asked you to. Deposits this quick are convenient, which is exactly why a limit is worth setting before the first one.
The Trustly part of a withdrawal usually takes minutes. The total time is decided by three things:
| Stage | Typical time | What affects it |
|---|---|---|
| Casino approval | Minutes to 1-2 business days | The casino’s own review process, pending periods, weekends |
| Trustly processing | Near-instant | Rarely the bottleneck |
| Your bank receiving it | Seconds to 1 business day | Whether your bank supports instant transfers |
At well-run casinos in Sweden and Finland, withdrawals often land in under 15 minutes from request. Where you see delays, the cause is almost always the casino’s approval queue or an identity or source-of-funds check, not Trustly. If fast cash-outs are your priority, our fast payout casinos guide compares processing times.
Why you may be asked where your money comes from. In February 2022 Finansinspektionen issued Trustly a warning and a SEK 130 million fine after finding serious anti-money-laundering deficiencies, specifically in its gambling business. The regulator judged that Trustly’s corrective measures were credible, and the company kept its authorisation. The practical effect for players across the industry is stricter monitoring: larger or unusual deposits can prompt a casino to ask for bank statements or payslips. That’s a compliance step, not a sign of a problem with your account. Our guide on why casinos verify your account explains the rules behind it.
Trustly doesn’t charge players. The casino pays Trustly a fee per transaction, and reputable casinos don’t pass it on. Two exceptions to watch for: some banks charge for foreign-currency payments if your account currency differs from the casino’s, and a handful of casinos charge withdrawal fees on all methods. Both show up in the cashier before you confirm.
Trustly is strongest in Europe, especially Sweden, Finland, Estonia, the Netherlands, Germany, the Baltics and the UK, and it also operates in North America, where it powers bank deposits at regulated US sportsbooks and casinos.
Availability at casinos depends on two things: whether Trustly supports your bank in your country, and whether the casino holds a licence Trustly is willing to work with. Trustly’s gambling business is built around licensed operators, so you’ll find it mainly at casinos licensed in Sweden, Estonia, the Netherlands, the UK, Germany and by the Malta Gaming Authority. The full Pay N Play experience is narrower: Trustly lists Sweden, Finland, Estonia, the Netherlands and the UK.
Yes, the payment method itself is safe. Trustly is a regulated payment institution, you authenticate inside your own bank, and no card or wallet details are shared with the casino. The 2022 fine concerned Trustly’s money-laundering controls, not the security of customer payments.
What Trustly can’t do is vouch for the casino. A casino that accepts Trustly can still have unfair bonus terms or slow payouts. Check the licence, read reviews, and look at our casino blacklist before depositing anywhere new.
This happens more than you’d expect, especially at offshore sites. The Trustly logo appears in a banner or footer, but the cashier routes you through a different processor, or bank transfer turns out to be deposit-only.
A quick check before you deposit:
| Method | Deposit speed | Typical withdrawal | Player fees | Needs a separate account? | Best for |
|---|---|---|---|---|---|
| Trustly | Instant | Minutes after approval | None | No | Fast bank payments in Europe |
| Zimpler | Instant | Minutes after approval | None | No | Nordic players; built-in budgeting |
| Other open banking providers | Instant | Varies, often fast | Usually none | No | UK and EU pay-by-bank |
| iDEAL | Instant | Via bank transfer, slower | None | No | Dutch players |
| Klarna / Sofort | Instant | Usually not supported | None | No | German-speaking markets, deposits |
| Skrill | Instant | Often within 24 hours | Wallet fees possible | Yes | Players who want casino money kept separate |
| MuchBetter | Instant | Often within 24 hours | Some fees | Yes | Mobile-first e-wallet users |
| MiFinity | Instant | Often within 24 hours | Some fees | Yes | Wide casino coverage |
| Rapid Transfer | Instant | Not supported | None | Uses Skrill infrastructure | Deposit-only bank payments |
| Paysafecard | Instant | Not supported directly | Inactivity fees possible | No (prepaid) | Strict budget control |
| Visa debit | Instant | 1-5 business days | Usually none | No | Universal availability |
| PayPal | Instant | Often within 24 hours | Usually none | Yes | Where offered, mainly UK-licensed sites |
| Bitcoin | Minutes | Minutes to hours | Network fees | Crypto wallet | Crypto users, mostly offshore casinos |
Trustly’s closest rival in the Nordics is Zimpler, which also runs its own Pay N Play-style onboarding (Zimpler Go). For everyday players the experience is almost identical; pick whichever your casino offers. For a broader overview, see our full guide to casino payment methods.
Trustly is a strong choice if you:
Consider an alternative if you:
The payment method doesn’t change the bonus at most casinos. Unlike some e-wallets, Trustly deposits are rarely excluded from welcome offers. What changes the value of a bonus is the fine print: the multiplier, what it’s applied to, the maximum bet and the time limit. Our guide to wagering requirements shows how to calculate what a bonus really costs, and no-wagering bonuses are common at Nordic Trustly casinos if you’d rather avoid playthrough altogether.
Trustly works the same way at bookmakers, and many sportsbooks in Sweden and Finland use Pay N Play so you can bet without a separate sign-up. Our Trustly betting sites guide covers the betting-specific details, and no-account betting explains the registration-free model at bookmakers.
This website is created and driven by online gambling experts with multiple years in the igaming industry. Topnoaccountcasinos will always remain free of charge and its primarly task is to provide transparent and accurate information to its users. We operate and make money via affiliate commission, so the compensation does not influence our recommendation, review or analysis of any given online casino on the website.
Contact the casino first. For deposits and withdrawals made at a casino, the operator’s payments team handles problems and has a direct line to Trustly. [CONFIRM: One of our team worked in Trustly’s merchant support in its early years, so we’ve seen how these cases get resolved from the inside.] Trustly’s own consumer help centre can trace a payment if the casino can’t, and you’ll need the date, amount and your bank reference.
Trustly makes moving money frictionless, which is a strength until it isn’t. Set a deposit limit at every casino you use, check your bank statement regularly, and decide your budget before opening your banking app. In Sweden, the Netherlands and the UK, national self-exclusion schemes block Trustly deposits at licensed casinos automatically once you register. Our guide on how to ban yourself from gambling explains the options, and our stop gambling page lists where to get support.
Trustly is the default way to pay by bank at European online casinos: instant deposits, withdrawals that usually arrive within minutes of approval, no player fees and no extra account. It is regulated in Sweden and the UK, and while it was fined in 2022 over its anti-money-laundering controls, that concerned compliance processes, not the security of player payments.
Its limits are geography and the casino itself. Trustly only works where your bank supports it, and it can’t make a slow or unfair casino better. Check that Trustly appears in the cashier, confirm it supports withdrawals, and choose a properly licensed operator. If you want the fastest possible start, look for a Pay N Play casino, where your first Trustly deposit also creates your account, or browse our overview of casinos without registration.
It’s an online casino that accepts Trustly, a pay-by-bank service, for deposits and usually withdrawals. You pay directly from your online bank without creating a separate wallet or account.
No. Trustly isn’t an e-wallet. You only need online banking with a bank that Trustly supports in your country.
Trustly itself usually transfers money within minutes. The total time depends on how quickly the casino approves the request, which ranges from a few minutes to a couple of business days.
Not to players. The casino pays Trustly’s processing fee. Your bank may charge for currency conversion if your account and the casino use different currencies.
No. Pay N Play is Trustly’s onboarding product, launched in 2015, where your first deposit also creates and verifies your casino account. Many casinos accept Trustly as an ordinary payment method without using Pay N Play.
Yes. Trustly is a regulated payment institution supervised by Finansinspektionen in Sweden and the FCA in the UK. You log in to your own bank, and the casino never receives your banking credentials.
In February 2022 the Swedish regulator fined Trustly SEK 130 million and issued a warning over anti-money-laundering deficiencies in its gambling business. It concerned compliance controls, not the security of payments, and Trustly kept its licence.
Generally no. Casinos pay withdrawals back to the account you deposited from, as an anti-money-laundering rule.
Mainly European countries, including Sweden, Finland, Estonia, the Netherlands, Germany and the UK. Pay N Play specifically is available in Sweden, Finland, Estonia, the Netherlands and the UK.
Trustly supports around 12,000 banks, but not every bank in every country. If yours isn’t shown on the Trustly page, choose another method or a bank that is supported.
Yes. Trustly works in mobile browsers and casino apps and hands over to your banking app for approval. See our mobile casino guide for more.
Rarely. Most casinos treat Trustly deposits like any other for welcome offers, but always check the bonus terms for excluded payment methods.
